FAQs

Frequently Asked Questions

Order can be cancelled within 1-2 hours of placing order, or before the order is dispatched. once the order is dispatched, it can not be cancelled. only warranty requests can be accepted.
please write to us at [email protected] describing the reason why you want a refund. we will get back to you within 24-48 hours
Order details such as shipping name and address can be modified after an order is placed. But once an order is shipped, no changes can be made. we request you to ensure proper order details before placing the order. you can write to us at [email protected] for making necessary changes.
You will receive an email once your order is dispatched. you can check the tracking number in order details page in my accounts section.
we try our best to ship 99% of orders within 24 hours, but sometimes unexpected delays may occur which are beyond our control. in such case, you can contact us on our mobile helpline number.